The unintuitive Hype Curve (of startup value)

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Why does one startup get picked over another for funding?

From the entrepreneurs point of view, the answer to that question is often asked in frustration, as they are turned down by yet-another investor, or passed over by yet-another accelerator program.

I feel for those entrepreneurs, as I spend most of my life on their side of the table. However, periodically I step over to the other side, sometimes as an Angel inventor, then twice annually when it’s time to pick the handful of “fledgling” invitees into Fledge, my conscious company accelerator. I much prefer being my role as entrepreneur an advisor, but nothing beats these periods across the table to understand the thought processes of investors.

One surprising, non-intuitive thought process is in valuing early-stage startup. Values for startups mirror Gartner’s “Hype Cycle”, which helps explain the excitement around new technologies. This comparison is true for all companies, not just technology companies.

Hype Cycle Startup Hype Cycle
On the left, the “Gartner Hype Cycle” by Jeremykemp at en.wikipedia.
On the right, the “Startup Value Hype Cycle” by the author.

For startups, the very start of the curve matches the era of PowerPoint and promises, before any meaningful sales, before the plan has enough proof to prove it might work. At this stage, the entrepreneurs are often dreaming of their business at scale, but the investors are demanding some proof that the dream might come true. At this stage, the value is at its lowest. At this stage the entrepreneurs are the most frustrated, wondering why the investors are passing by (see If you think it… they will fund).

On the way toward reality, entrepreneurs then reach a spot that is missing from the Hype Cycle. It is the Valley of Death or less morbidly, the Pioneer Gap. This is the next frustrating moment, when a company needs something (most often money) to reach the next milestone, to close the first customer, to prove out the business. Many startups die for lack of bridge across this valley, as few investors like to pay for the added risks at that stage.

The most interesting part comes next, the irrational exuberance, the equivalent of the Peak of Inflated Expectations. For a startup, this is the moment when it seems the business model might work, when that initial traction is sufficient for investment, but before either the entrepreneurs or investors know what will likely go wrong. It is at this stage that the opportunity seems largest, and thus the value of the company is often (in future hindsight) inflated beyond reason.

This is the moment where investors don’t just believe the story, but dream of potential futures. Disruption. Big exits. IPOs. “Changing the world”. If you are an entrepreneur, this is your moment to seize the day, start to fundraise, and if you are lucky, grab enough momentum of illusions to close a first round of funding. The timing needs to be perfect, however, as this peak can disappear with any bad news.

If you are lucky enough to find funding, or if you manage to push through somehow without funding, then the next stage once again turns unintuitive, the Trough of Disillusionment. This is after a company has customers. Often after any initial funding has been spent. Too often, after the planned (and promised) milestones have not been met, due to those unforeseen hurdles hiding from the view on the Peak.

For some startups, the Peak lasts beyond the first round of funding. For Groupon, it lasted past their IPO. But for most, the peak passes quickly, and the company suddenly finds that investors now value the company based on revenues, or yet-reached profits, or other hard measures that don’t reach the heights from that previous Peak. It is in this stage that the dreams of scale disappear, as the realities of the chosen market become clear, the limitations of scale understood, and the complexities of operations exceed all original plans. It is here that in hindsight the original financial plan looks irrationally high in revenues, and absurdly low on expenses.

If a startup survives its Trough of Disillusionment, growing sales, operating the business, doing what it needs to do, then it eventually finds itself on the other side, a real business with real value, with profits and a value based on similar real businesses. At the end of the curve is the real world of business, where the craziness of startup funding is a memory, where the real world of finance: banks, lines of credit, and loans awaits the successful startups.

3 comments

  • @sama had a tweet storm that goes great together with your post, and the point I made on your prior post.

    The reason a tech startup IMHO must have at technical founder, is that they must be able to execute through both the Valley of Death and the Trough of Disillusionment. That can become very difficult if the individuals most responsible for moving the startup forward (writing code) and keeping it running (devops) are taking salaries contributing to burn rate, and the founders are unable to continue without them (non-technical).

    Sam’s tweets:

    1) “keep your burn rate very low” is one of those unteachable lessons for early-stage startups

    2) it ends up being especially bad for startups where either the founders need big salaries or are non-technical and need to hire right away

    3) but every small increase in burn ramps up the company’s willingness to spend in subtle ways

    4) and seed money is so easy to raise in the current environment that founders assume they can just raise more money whenever they want

    5) this meets cold reality when companies try to raise money again w/little traction and a $150k a month burn rate–often means death

    6) founders seem to think “well we need money and the press loves us, so we’ll be able to raise more for sure”

    7) anyway, founders would do well to remember that having an almost comically low burn in the early days work more often than the opposite

    8) while it’s true that if everything is going amazing well a high burn rate won’t hurt much, most startups go through a trough of sorrow

    9) and that usually comes right at the wrong time–ie, right when you’re running out of money

  • Thanks Adam. It’s too bad #4 is limited to tech startups in the Bay Area, and that the media, like the Californians assume that’s the norm. For the other seven billion citizens on the planet, seed money is near impossible to find.

  • […] Problem for Groupon is the chart on the right above. Despite all that growth, the business was not anywhere near profitable. Their astounding hockey stick revenues was purchased far more than earned, paying customers cash to take Groupon’s product. This can be seen in the net loss in red. Groupon spent more than $1 for each $1 of revenues. They did manage to eventually get the losses down to zero, and go public, but Groupon did not turn out to be the huge success matching its initial hype. […]

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